Your donations:

You may reference your donation to be used for a specific project and we will earmark it as requested; if we have already collected sufficient funds for this project we shall use our discretion and direct it towards another project that we are working on.

Donations that are not earmarked may also contribute towards - private investigations, education, photography, artwork, animal veterinary fees, animal boarding and more, including running fees, admin, fuel, website design and hosting, etc.

Gift Aid:

We are not eligible for gift aid as we are a not for profit organisation.

Where we cannot accept donations:

• Where we find the donor has no capacity to make an informed decision, such as having amnesia.
• From any charity that is recognised by us as having a conflict of interest with our main objectives.
• Where we find a donor has direct connections with arms, criminal activity, slave labour or pornography.
• Where we suspect fraud or where donations are made under suspicious circumstances.

Cheques

We cannot accept post dated cheques.

Refunds

We do not generally issue refunds however we work on a case by case basis.

Secure gateways we use to accept donations:

Stripe

Paypal

Bank - Direct Debit

Platforms we use to accept donations

One Lottery

GoFundMe

Easyfundraising

Gambling awareness 

One Lottery advocates playing responsibly.

One Lottery says it makes every effort to behave in a socially responsible manner.

"Our game rules do not allow anyone under the age of 18 to play and we have procedures and controls in place to mitigate the risk of underage playing. One Lottery is an incentivised means of supporting good causes. However, before entering into any scheme which involves speculative spending, you are advised to remember the following:

Don't think of gambling as a way to make money

Only gamble with money you can afford to lose

Set a money limit in advance

Never chase your losses

Don't gamble when you're depressed or upset

Balance gambling with other activities

If you think you may have a problem with gambling, contact the National Gambling Helpline confidentially on 0808 8020 133. Alternatively, visit the Gamble Aware website at www.begambleaware.org or the GamCare website at www.gamcare.org.uk.

You should also think about whether to use one of the free multi-operator and national self-exclusion schemes available. They can be found on the Gambling Commission website here.

Self-exclusion policy

We offer a self-exclusion facility specifically for those customers for whom gambling has become a serious problem and who wish to restrict their gambling with One Lottery"

This policy was last updated 21st Jan 2026.